by Leslie Phillips, Chief Executive Officer | Oct 26, 2018
Lately across the MG globe, we have been taking extra steps to educate about the power of emotional intelligence (EQ). Seems it’s on a lot of people’s minds as we see, hear, and experience ourselves…strong emotions. This article provides yet...
by Leslie Phillips, Chief Executive Officer | Sep 27, 2018
End of summer, start of school. What’s one thing that changes almost overnight? You got it, traffic. Add to that a 15% increase in spending on asphalt pavement (compared to last year) under the recent federal budget agreement, and you may have really bad traffic...
by Leslie Phillips, Chief Executive Officer | Jul 31, 2018
Many of us read Danny Meyer’s book, Setting the Table, some years ago when we featured it in MG Book Club and discussed it at meetings around that time. He and Union Square Hospitality Group (or “USHG,” his company), continue to be a source for best...
by Leslie Phillips, Chief Executive Officer | Jun 21, 2018
In our business, it’s not enough to prepare and serve fabulous food. Hospitality is about how we make people feel while they are enjoying the fabulous food. It’s about the whole experience. In other words, our soft skills must be equal to our technical...
by Leslie Phillips, Chief Executive Officer | May 30, 2018
Switching up the order of MG core value number 5: Be positive, be gracious, be kind. Don’t ask me to pick which behavior is most important…can’t do it! But this article (Choose your focus because your eyes control your tongue) zeros in on being...
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