{"id":11821,"date":"2018-06-21T14:40:51","date_gmt":"2018-06-21T18:40:51","guid":{"rendered":"http:\/\/www.merig.com\/?p=11821"},"modified":"2019-10-09T15:01:44","modified_gmt":"2019-10-09T19:01:44","slug":"lean-in-on-being-human","status":"publish","type":"post","link":"https:\/\/mgdining.com\/foxcroft\/2018\/06\/21\/lean-in-on-being-human\/","title":{"rendered":"Lean in on being human"},"content":{"rendered":"<p>In our business, it&#8217;s not enough to prepare and serve fabulous food. Hospitality is about how we make people feel while they are enjoying the fabulous food. It&#8217;s about the whole experience. In other words, our <a href=\"http:\/\/smartbrief.com\/original\/2018\/05\/want-employees-soft-skills-shine-do-these-4-things\">soft skills must be equal to our technical skills<\/a>: &#8220;as artificial intelligence makes further inroads into your daily work these uniquely human skills are what will differentiate your team members from the bots&#8230; If we are to successfully co-exist with increasingly sophisticated technology, we need to amp up our humanity.&#8221;<\/p>\n<p>Ways to do this? Be as focused on how something went well as you are on what was achieved. Acknowledge set-backs and encourage those close to it that, yes, this is a tough time &#8211; but we will get through it! Recognize soft skills in action, and specifically (great job handling that frustrating situation calmly and with kindness!).<\/p>\n<p>In the end, it&#8217;s making real connections with one another that makes us all feel better.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In our business, it&#8217;s not enough to prepare and serve fabulous food. Hospitality is about how we make people feel while they are enjoying the fabulous food. It&#8217;s about the whole experience. In other words, our soft skills must be equal to our technical skills: &#8220;as artificial intelligence makes further inroads into your daily work [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":15224,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_links_to":"","_links_to_target":""},"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/posts\/11821"}],"collection":[{"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/comments?post=11821"}],"version-history":[{"count":2,"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/posts\/11821\/revisions"}],"predecessor-version":[{"id":15268,"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/posts\/11821\/revisions\/15268"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/media\/15224"}],"wp:attachment":[{"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/media?parent=11821"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/categories?post=11821"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mgdining.com\/foxcroft\/wp-json\/wp\/v2\/tags?post=11821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}